Orders are shipped Monday – Saturday
Same Day Shipping (on most orders of ready stock items placed before 2pm IST.
Sometimes we can’t ship this quickly (for example: orders containing customized items). If we can’t ship your order within 1 business day, we will contact you by email. We will inform you of an expected shipping date. If this date is not satisfactory to you, you may cancel your order with no obligation. Please contact us at +919988773670 to insure same day shipping on any item.
We ship orders in India via Fedex or Bluedart Couriers mostly. But in case these carriers do not have service in customer’s area, then we use any available shipping service like Delhivery, DTDC, Ecomexpress, Aramex, Xpressbees etc.
In certain cases, muteyaar.com reserves the right to substitute shipping with Speed Post or ordinary registered India Post. International orders are normally shipped through FEDEX, ARAMEX or DHL courier. Please e-mail or call us before placing an international order on-line, to get the correct amount for shipping. Not all international orders can be placed through our website.
IMPORTANT SHIPPING POLICY!
We will ONLY ship to the address listed by you with our database. If you want your item shipped to another address, then kindly inform us for the same timely to avoid having your order DELAYED!
We offer three types of international shipping through reliable and reputed international courier / cargo carriers like FedEx, DHL, UPS, ARAMEX, India Post. All purchases made by wire transfer, credit card, PayPal or through bankers check are shipped internationally as per the chosen shipping service by the customer. But in case buyers are interested to use any other courier service, then they will have to arrange for the pick-ups from our warehouse or may have to contact us through email or phone call.
Please note that once the product is in your country, you will be responsible for any tariffs, customs, duties, or import fees that may apply.
Muteyaar.com currently ships to the following locations: Australia, Austria, Bahrain, Belgium, Brazil, Canada, Colombia, Costa Rica, Cyprus, Denmark, Finland, France, Germany, Greece, Hawai (U.S.A.), Hong Kong, Hungary, Korea, Italy, Mexico, Netherlands, New Zealand, Norway, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States of America. As a rule, orders received through email or fax will be processed .
Your order will be shipped once your payment is approved, the receiving address is verified, and the item is located in stock. If an item you order is not currently in stock, you will be notified by e-mail. You will not be charged for any item until it is shipped. All the expedited shipments will move preferably through DHL or FedEx as a commercial shipment and minimum 7 days time of transaction is taken from the day we hand over the goods to the carrier. Regulatory Customs Delay or any other natural miss-happenings like too much of cargo off loads or torrential rains etc. have not been taken into account.
Orders shipped through Expedited Shipping are fully trackable online and usually take around 3 to 8 days to deliver depending upon the destination location. Tracking number will be provided soon after the despatch through email and an update in your online account with us.
Orders shipped through Standard Shipping Service are partially trackable online and may take around 10 to 12 days to deliver after the despatch. You will be notified about the online tracking number with tracking link within 2 days after the shipment is despatched.
Orders shipped through Regular mail are not trackable online and may take around 20 to 40 days to deliver after the despatch. Regular mail orders without Shipping Insurance are not insured and our responsibility ceases after handing over the shipment to the regular mail carrier. The risk of shipment lost in transit is with the buyer in case of Regular mail shipping service without Shipping Insurance.
Customs, Tariffs, and Taxes:
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from muteyaar.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
- Sales and Customer Service:
+91 99 88 77 3670
Email: [email protected]